Important update – Closed to Visitors
Due to Covid-19 / Coronavirus pandemic
We are all aware that we are living through unprecedented times, but our first priority at The Marbrook Centre has to be our residents, many who are most vulnerable at this time. Sadly we are now left with no other option, but to stop visiting until further notice.
This is not a decision we make lightly and are aware of the impact it has on all, residents and family alike, but as a senior team, reviewing Dept. of Health Guidance and NHS best practice, it is a decision we have had to make.
We will of course be as proactive as we can using modern communication technology like Skype to keep in touch, but ask that families wanting to ring to check on their loved one, please resist ringing before 11.00am. This will enable care staff to concentrate on residents’ personal care and morning medication rounds. Can we also ask that you nominate one person to call and share the update between you?
We are sorry for any distress this may create and thank you for your support. For update information please check our social media sites;
If and when our policy on visiting changes, we will share our best practice with you via our website, Facebook and twitter feeds.
Thank you for your help